Member Support Hours are 9 am to 6 pm EST, Monday to Friday.|VETERAN'S DAY NOTICEOur staff will be unavailable November 10th in observance of Veteran's Day. Inquiries will be answered beginning Monday, November 13th. You will, of course, have access to your account and/or subscriptions. We wish to thank all of our veterans for their service and hope that you and your family a wonderful holiday weekend!Do you have ideas or suggestions for us?Do you want to offer your products or services to our members?Are you a member who needs assistance?...then we would love to hear from you!Note: We usually respond within one business day. Help us ensure that your message goes to the right person for speedy response by selecting the appropriate topic. For example, for product issues -- availability, coupon code, accessibility issues, etc. -- you should choose the name of the product as your topic. That will ensure your message goes DIRECTLY to the person who is most knowledgeable about that product. PS: If you don't hear from us within one business day, it's probably because a spam filter derailed our message. To help ensure that you get our response, please add firstname.lastname@example.org to your email address book or the "approved sender" list in your spam blocker. IF YOU STILL DON'T HEAR FROM US: Simply sign into your Club account and select the My Messages tab. You'll see a list of all our messages to you, along with a link you can use to reply to us if necessary.We appreciate you at the Club!